NFL SpeaksTM is a pro bono service offered by Jacqueline. While providing and conducting executive-level interventions and consultation, Jacqueline, one of the founders, began treating retired NFL players and became aware of some of the unique struggles of professional football athletes. In particular, she became aware of the difficulties that retired professional players had with some of the complexities of the medical and behavioral health systems, and she began to provide navigation services to help players address barriers that they encountered when faced with complex systems.
NFL Speaks is a collaborative model where health care professionals work as a team in continual consultation with each other in order to bring the highest level of complete care to the athletes and their families.
This is a consumer-driven model that encourages and teaches the athlete how to access specialists in their given fields. It also provides consultation and navigation services so that players can continue to be directive in both their health and behavioral health care. It incorporates a comprehensive variety of strategies to help the athlete receive ongoing services by all providers in a timely fashion.
Our model is built around the needs of the player and his NFL family. Our commitment is to best-practice standards and helping the athlete develop self-advocacy, focusing on what is truly in the best interest of the athlete and his family. A fundamental guiding principle of our program is to avoid affiliation with any professional organization and to remain a stand-alone pro bono group committed to helping players and their families understand and access what the best-practice models are today in both healthcare and behavioral health.